The C&R Difference
by: Brinley Rhodes
At C&R Trailer Sales, we believe that every trailer tells a story, and behind each story is a satisfied customer whose life has been positively impacted by our products and services.
Over the years, we’ve had the privilege of helping countless individuals and families find the perfect trailer for their needs, be it for work, travel, or recreation. Our dedicated team goes above and beyond to ensure that each customer receives the support and guidance they need, making their experience not just a purchase, but a journey filled with trust and satisfaction.
In this blog post, we’re excited to share some heartwarming stories from our customers who have experienced firsthand the difference that C&R Trailer Sales can make.These testimonials are a testament to the quality of our trailers and the unwavering commitment of our team to provide exceptional service.
Join us as we share these inspiring narratives and discover how we’ve become more than just a trailer sales company – we’ve become a part of our customers’ lives.
“The service and sales at C&R is top notch. With the purchase of my 4th Trails West trailer from C&R I can testify this is the place to come for all trailer needs. From the build to the pickup of your trailer there is no need to worry. Ben in sales is great to work with and very knowledgeable on all trailers along with anyone in the sales team. Service can repair or install whatever you may want or need in a very professional and timely manner. If you need financing talk with Linda, she will help you out with any situation you may be facing during your purchase. The teams at C&R are there to help you out with any and all trailer needs.”
-Travis from Beaverdam, Utah
“My wife & I went to the RV Show to just “Look” at 5th wheels, we had just purchased a new Hideout bumper pull 2 years ago but were contemplating the upgrade. We were about 85% done walking the hundreds of trailers when we came across the perfect 5th wheel, we talked with the sales team and mentally prepared ourselves for the absolute kick in the shorts we were about to take on our almost new trailer we were trading in. Well, to our surprise C&R gave us a more than fair offer so we continued on with our purchase. We sat down with Debbie to start the paperwork and were immediately treated as family. We met everyone that worked at this dealership before we even left the show. We scheduled a date for our final walk through and to finish up the deal, we are in SLC and they are in Tremonton so we had to make sure everything lined up perfectly. I can tell you they will go above and beyond to help you out, our salesman Josh answered all my questions not only in person but also via text, which is a rarity these days. The walk through and pick up went flawlessly, they hooked us up with some sweet C&R swag and even gave our son a goofy squirrel pillow that was part of the prop decor from the RV show. Not sure why he fell in love with it but their willingness to put a smile on his face was amazing. There are plenty of dealers in Utah but I can promise you we are now team C&R for life, we will definitely refer all our friends and family to buy from them going forward. Huge shout-out to Ronnie in service, Debbie in finance, Josh in sales and also Shawn & Kelsey for being so kind to all of us.”
-Adam
“Very friendly with everybody we dealt with, the Salesman was not at all pushy, showed us all the trailers that were even close to what they thought we might like, super helpful and extremely friendly. Would have given 100 stars but that wasn’t an option. Didn’t keep trying to contact us done & done. When I was ready to buy. I went to them.”
-Vern from Preston, Idaho
“We had an amazing experience with C&R. They went above and beyond what we expected! Debbie is so amazing, and such a wonderful person. She worked so hard to get us the trailer we wanted! Such a great experience with everyone there!! The salesman (Tad) was wonderful, helping us go through every trailer! Everyone there was great and we got the trailer we wanted! Definitely treated us like family!” Thanks C&R!!
-Iwa
“I began working with Rob Mahas several months before I was ready to purchase. I had a long list of must haves, had a time frame for purchase, needed to arrange delivery, wanted to buy a used RV to start out, and of course I had a budget. I loved the fact that Rob kept me in mind until I was ready, and then helped me find the right one. What it didn’t have from my list, it was able to be added like a better handle and the “good” steps to make it perfect. He also gave me a bunch of helpful tips along the way. Skylar helped me with my walk through and what a trooper he was! I had to have the most basic things explained to me – many things twice so I could take a video on my phone. He was so patient and answered all my questions! The whole staff is friendly and professional and I love the facility. From the very beginning to the finish I felt like a VIP customer and not just a sale 🙂 I am thrilled with my RV and ready for adventure with some great instructions on how to operate it and tips to keep it nice and in working order. I will definitely be back when I’m ready to purchase a brand new one! Keep up the gold star customer service. I can’t thank you all enough :)”
-Kim from West Bountiful, Utah
“This was by far the best experience I have ever had making a purchase from a dealer ever, at 68 I have made more than one purchase.”
-Edward
“This place is Awesome!!! We were traveling through from Kansas and they helped us with parts and service to get us back on the road!!”
-Kyle
“They treated me with respect and listened. Josh was my salesman. We did everything long distance over the phone and email. He was awesome. I was very sad to find the local dealer I had bought 2 new trailers from and worked with for over 25 years, really cared nothing about me or my business. I could not be happier with C&R.”
-Lani from Idaho Falls, Idaho
“Josh Theurer is great to work with. All the staff was very friendly and happy to help or answer questions. I will absolutely be a return customer. Also a special thanks to C&R trailer sales for their support of the local youth rodeo programs.”
-Luke from Smithfield, Utah
“Our salesman Tad worked with us to get all of the features we wanted on our Lakota toy hauler. The trailer exceeded our expectations. The walk through by Ronnie was very complete and informative. The camera system was installed in our tow unit by the service department and mounted where I wanted it. I will recommend C & R to everyone.”
-Larry from Shelby, Montana
“I absolutely loved C&R. They were amazing and their customer service was the best I have ever experienced. They made me and my daughter feel like family. I will definitely recommend everyone to check them out for all their trailer needs.”
-Nichole from Harrisville, Utah
“The customer service we were promised at the RV show was evident in every step of the process. Any and all questions and concerns were addressed promptly. We have been treated like family by all staff members. We are so happy with our new trailer and would recommend C&R to all in the market!! Definitely worth the trip!!”
-Todd from West Jordan, Utah
“Have you ever had an experience so good you want to write a book instead of a few lines for a review? This is try number 6, I have tried to explain our experience but I keep rambling on, it seems. From our first phone call with Josh Theurer (Sales) to Debbie Olsen (Finance) to Shawn (Owner/GM) the entire process was AMAZING! If you are going to buy a travel trailer or even a horse trailer this is the place! We were treated so well from start to finish. There was no pressure at any point. There was open communication for the whole process. These are the ladies and gentlemen to see when making this type of purchase. They treat you like family from the minute you walk in the door.”
-Sarah from Sunset, Utah
“I have passed C&R trailers hundreds of times driving from Montana through Utah to hit skijor races. I have always seen this trailer dealership. My employer was looking for a new horse trailer and I thought immediately of this place. I called and was connected to Rob. Rob was amazing and handled my questions and was so kind and patient. He made this experience hands down pain-free and easy. I really appreciate Rob and how helpful he was for this. Buy your next trailer from CR trailers. Heck, I drove 4 hours from Big Sky montana. It was totally worth it. Thank you Rob!!”
-Tayler from Big Sky, Montana
“Buying a trailer, for us, was not a necessity. It was a “want.” And it was a decision that we carefully thought about for a while. Friends referred us because of their awesome experience and we can’t explain how happy we were with the whole process. Just like when buying cars- you can choose from so many places- and it’s so nice to be referred to somewhere who treats you like family. This place is by far the best! We can’t wait to make memories this summer with our family in our trailer. Thank you so much for a great purchase experience!!”
-Stephanie
“Our details are our own..but in one of my wife’s and mine darkest hours, these folks came to our aid without a moment’s hesitation. The entire staff there is simply amazing!!! Sadly the rating only goes to 5 stars, these folks deserve a 10.”
-Darrin
As we reflect on these heartfelt customer reviews, it’s clear that our trailers and team have made a meaningful impact on the lives of those we serve. Each testimonial underscores our commitment to quality, reliability, and exceptional customer service.
At C&R Trailer Sales, we’re not just selling trailers; we’re fostering relationships and helping our customers embark on new adventures, achieve business success, and create lasting memories.
We’re honored to be a part of their journeys and look forward to continuing to make a difference in the lives of our customers for years to come. Thank you for being a part of the C&R Trailer Sales family.
